PACIFIC DEVELOPMENT & TRAINING INSTITUTE
INSPIRE | FOSTER | EDUCATE
PDTI combines international expertise with real-world experience and local knowledge to create training tailored to your needs.
PDTI combines international expertise with real-world experience and local knowledge to create training tailored to your needs.
Study Online with PDTI – Leadership Training
Due to the hardships imposed by the COVID 19 pandemic, PDTI is offering a version of one of its most popular courses online. PDTI’s Customer Service Course is designed to empower both aspiring and experienced customer support representatives with strong customer service skills and give them the knowledge they need to do the job well. Providing excellent support is closely related to customer retention and loyalty, as well as increasing overall customer satisfaction.
The course can be completed on almost all smart devices and computers with a 3G or better internet connection. On completion you will receive a downloadable certificate immediately that will make your CV stand out from the crowd. Enrol today and take control of your future.
Our courses
Our nationally-recognised training is delivered by experienced educators and designed for the context of Papua New Guinea.
We don’t tick boxes.
We build leaders.
We believe in building the capacity of Papua New Guineans by creating training programs that are relevant, nationally-recognised and designed for the operational context of PNG. Our courses are customised to the needs of our clients and designed to increase staff engagement, capacity development and proficiency.
Our trainers hold international and national accreditation and, together, have trained thousands of Papua New Guineans across the country. Where possible, we provide trainers who are fluent in participants’ primary language to enhance comprehension and understanding of the material.
The result is corporate training that doesn’t just tick boxes but helps people and organisations reach their goals.
We don’t tick boxes.
We build leaders.
We believe in building the capacity of Papua New Guineans by creating training programs that are relevant, nationally-recognised and designed for the operational context of PNG. Our courses are customised to the needs of our clients and designed to increase staff engagement, capacity development and proficiency.
Our trainers hold international and national accreditation and, together, have trained thousands of Papua New Guineans across the country. Where possible, we provide trainers who are fluent in participants’ primary language to enhance comprehension and understanding of the material.
The result is corporate training that doesn’t just tick boxes but helps people and organisations reach their goals.